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Terms & Conditions

Please read this document carefully. It contains very important information about your rights and obligations, as well as limitations and exclusions that may apply to your purchase from Packable Gears.

Customer agrees to be bound by and accepts these terms and conditions. These terms and conditions are subject to change by Packable Gears without notice. Any change to the terms and conditions will not retroactively affect your rights and obligations acquired before the effective date of the change.

Payment Terms; Orders: Interest

Terms of payment are within Packable Gears' sole discretion, and unless otherwise agreed to by Packable Gears, payment must be received prior to acceptance of an order. Orders are not binding upon Packable Gears until accepted by Packable Gears and are subjected to availability. Overdue payment or returned payment is subjected to service fees and interest set by Packable Gears from time to time.

Shipping Charges; Taxes and Fees; Delivery

Separate charges for shipping and handling will be shown on the Invoice(s). Customer is responsible for applicable good and services tax, sales and all other taxes and fees associated with the order. Packable Gears' standard delivery time within Canada is less than ten (10) business days after pick up by carrier, or unless delays caused by circumstances beyond Packable Gears' reasonable control. Packable Gears' standard delivery method is by Ground service. Express (Saver)* service is available upon request. Only Express service is available to order outside of Canada and USA.

Shipping Cost within Canada

Order Sub-Total Standard Ground Express *
up to $49.99
$8
$20
$50.00 to $99.99
$13
$25
$100.00 to $249.99
$18
$30
over $250
$22
$35

*Express (Saver) service is not available for shipment over 10 kg.

Title; Risk of Loss

Title to products passes from Packable Gears to Customer on shipment from Packable Gears' facility. Loss or damage that occurs during shipping is Packable Gears' responsibility, except for inaccurate address provided by customer and if customer chooses an international shipping method that does not include a tracking number.

Warranties

Packable Gears warrants its products for a period of twelve (12) months or the limit provided by the manufacturer from date of sale, whichever is less. The Limited Warranty covers manufacturing defects. Packable Gears disclaims all other warranties and conditions, express or implied, including without limitation implied warranties or conditions of merchantability and fitness for a particular purpose. Packable Gears' responsibility for warranty claims is limited to repair and replacement as set forth in Packable Gears applicable warranty statement in effect on the date of sale. Packable Gears reserve the rights to modify its warranty at any time in its sole discretion.

Returns or Exchanges

If for any reason our product fails to meet your expectations, we will gladly replace it or credit your account in full excluding shipping and handling within 7 days from your receiving the order. The product must not be used and in original packaging. Per Health Canada regulations, we do not accept return of any underwear. Return shipment must be sent freight prepaid and customer is responsible for the shipping cost. Please fill out the Return Authorization form and a representative will contact you shortly.

Applicable Law; Not For Resale

This sale there under shall be deemed to have been made in the Province of British Columbia and shall be construed and interpreted according to the laws of the Province of British Columbia and the applicable laws of Canada. Customer agrees to comply with all applicable laws and regulations of the various provinces and of Canada. Customer agrees and represents that he(she) is buying for his(her) own personal use only, and not for resale.